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  3. Shipping Policy

Shipping Policy

Great Western Auctions offers a Postage & Packaging service for appropriate items. Please email [email protected] with your full name, sale date and lot number as soon as possible after the sale to obtain a quote.

This is a fee-paying service payable by bank transfer. The fee for postage and packaging is not included in our commission fee.

DISCLAIMER: Each request is assessed on an individual basis to determine the best method of dispatch and relevant costs. Items deemed too fragile and at risk of breakage will be rejected for postage and alternative services will be recommended in the interests of the client. While items that are due to be shipped will be handled with care and packaged to the best of our ability, we do not claim to be professional packers or shippers. Items on our premises will be stored safely and securely. When items leave our premises and are in transit via courier or postal service, Great Western Auctions are not responsible for any damage or loss incurred. We are also not responsible for making any claim regarding loss or damage to items. A tracking reference number will be issued which can be used to raise a claim with the relevant shipping provider.

Once the lot(s) and agreed postage fees are settled in full, we aim to dispatch items within 10 working days from the date payment is received. This time frame is not guaranteed.

Please note that items are shipped to buyer’s addresses registered on our system unless advised otherwise.

Our Postage & Packaging service does not extend to any items of furniture. A list of alternative couriers for items unable to be dispatched through our in-house service is available on our website.

Mail Boxes Etc. specialises in packing and shipping smaller items (under 30kg). They will collect, professionally pack and dispatch your purchases using the most suitable and cost efficient method to any UK or international address. Please contact Mail Boxes Etc. directly to arrange packing and shipping. Telephone Number: 0141 222 2527 Address: 111 West George Street, Glasgow, G2 1QX E-mail: [email protected]

For the transportation of pictures, small and large items, we recommend Aardvark Art Services Ltd. Telephone Number: 01253 794 673. Address: Birks Farm, Ballam Road, Lytham, Lancs FY8 4NL E-mail: [email protected]
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  • Monday:
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  • Tuesday:
    9:00 - 17:00
  • Wednesday:
    9:00 - 17:00
  • Thursday:
    9:00 - 17:00
  • Friday:
    9:00 - 16:00
  • Saturday:
    Closed
  • Sunday:
    Closed
Contact Us
The Great Western Auctions Ltd
1291 Dumbarton Road
Glasgow
G14 9UY

[email protected]

0141 954 1500

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