Public viewing prior to the sale is available for all of our auctions.
For Fortnightly sales, viewing hours are the Friday before the sale, 10am-6pm and Saturday prior to the sale 9am-10am.
Quarterly Fine Sales are on view the Thursday prior to the sale. All viewing times are listed on our Auctions & Events pages.
Catalogues are available on our website prior to the auction. Printed catalogues can be bought prior to or on the sale day.
All buyers must register to bid and obtain a bidder number. For buyers present at the saleroom, this can be done on viewing or sale day.
For buyers NOT PRESENT please register no later than 24 hours before the sale commences. To register, please email your name, telephone number and full address along with confirmation that you are able to make payment via bank transfer to firstname.lastname@example.org, with the subject line BIDDER REGISTRATION.
There are four ways to bid in our auctions.
In the room
Bidding can be executed in person during the auction by raising your paddle. Please make the paddle visible to the auctioneer. If you are the successful bidder, the auctioneer will read out your paddle number after bringing down the gavel.
By absentee bid
If you are unable to attend the auction, an absentee bid can be left with our saleroom to be executed on your behalf. An absentee or commission bid is the maximum hammer price that you are willing to pay for a lot. The auctioneer will bid on your behalf. You may either fill out a form and leave it at our office, use the Online Commission Bidding Form (see sale catalogue) or email email@example.com with the subject line ABSENTEE BID.
By telephone bid
Lines are booked on a first come, first served basis. To avoid disappointment, requests for telephone bids should be made as soon as possible and before 5pm on the view day before the sale. Phones bids can be placed on items with a lower estimate of over £200. You may either fill out a form and leave it at our office, use the Online Commission Bidding Form (instead of amount type ‘TEL’, see sale catalogue) or email firstname.lastname@example.org with the subject line TELEPHONE BID.
If you would like to bid by telephone, a clerk will call you from the saleroom during the auction, approximately 5-10 lots prior to the lot you are bidding on. The clerk will relay to you the action in the saleroom and bid on your behalf.
Please note that telephone bidding arrangements are made entirely at your own risk, and we cannot be held responsible for any default or neglect in connection with the service.
Bid live online
Online bidding is available through the live bidding platform the-saleroom.com. Please note that an additional 5% plus VAT will be charged for this service.
PLEASE NOTE AS OF AUGUST 2020: To protect staff and clients we are unable to take cash payments until further notice. Payment can only be made in person using the methods cash (up to £9,000), debit card or credit card (we do not accept cheques or American Express).
If you are NOT PRESENT payment can only be made via bankers draft or bank transfer to the account below:
PLEASE NOTE OUR BANK ACCOUNT DETAILS HAVE CHANGED
Royal Bank of Scotland, Byres Road, Glasgow
Account no. 16233895
Sort Code 83-21-05
Iban no. GB43RBOS83210516233895
Swift no. RBOSGB2L
Please quote your paddle/bidder number as the reference when making your payment.
International payments will be charged an additional £20 for bank charges.
Payment can be made throughout the sale and before 5pm the Monday following the sale. Lots purchased should also be removed by this time.
Collection of Goods
Lots won can be collected throughout the sale if they have been paid for by cash (PLEASE NOTE AS OF AUGUST 2020: To protect staff and clients we are unable to take cash payments until further notice), credit and debit card (cash and card payments in person only). Otherwise, collection of goods must be made within two working days of the auction, unless by prior arrangement has been agreed.
Once you have paid for your lots, please give your receipt to a porter who will sign the goods out for you. All goods must be signed out by a porter. Please bring boxes and packaging material with you at time of collection.
All goods must be paid for and collected within two working days following sale. If after seven days the item has not been collected then a storage charge of £5 plus VAT per lot per day will commence, the item will also no longer be insured. Great Western Auctions shall then contact the buyer by email to confirm that this additional charge is now in place and further to that if paid for item(s) are still not collected within another 3 weeks of the date of the email, the items will be placed back into the next auction without reserve with the buyer becoming the vendor. All Great Western Auctions terms and conditions will now apply to the new vendor of this item. A bank transfer will be sent out 30 working days after the sale, this will be minus our saleroom and storage charges.
We are open for collection Monday to Friday, 9am to 5pm (we are open on Bank Holidays). If you have furniture to collect you must be at our saleroom no later than 4:30pm.
All goods are the buyer’s responsibility from the point of sale.
Packing and Shipping
Great Western Auctions offers a Postage & Packaging service for appropriate items. Please contact email@example.com with your full name, sale date and lot number as soon as possible after the sale to obtain a quote. This is a fee-paying service with a separate invoice payable by bank transfer. The fee for postage and packaging is not included in our commission fee.
DISCLAIMER: Each request is assessed on an individual basis to determine the best method of dispatch and relevant costs. Items deemed too fragile and at risk of breakage will be rejected for postage and alternative services will be recommended in the interests of the client. While items that are due to be shipped will be handled with care and packaged to the best of our ability, we do not claim to be professional packers or shippers.
Items on our premises will be stored safely and securely. When items leave our premises and are in transit via courier or postal service, Great Western Auctions are not responsible for any damage or loss incurred. We are also not responsible for making any claim regarding loss or damage to items. A tracking reference number will be issued which can be used to raise a claim with the relevant shipping provider.
Once the lot(s) and agreed postage fees are settled in full, we aim to dispatch items within 10 working days from the date payment is received. This time frame is not guaranteed.
Please note that items are shipped to buyer’s addresses registered on our system unless advised otherwise.
Our Postage & Packaging service does not extend to any items of furniture. A list of alternative couriers for items unable to be dispatched through our in-house service is available on our website.
Mail Boxes Etc. specialises in packing and shipping smaller items (under 30kg). They will collect, professionally pack and dispatch your purchases using the most suitable and cost efficient method to any UK or international address. Please contact Mail Boxes Etc. directly to arrange packing and shipping.
For the transportation of pictures, small and large items, we recommend Aardvark Art Services Ltd.
Telephone Number: 01253 794 673.
Address: Birks Farm, Ballam Road, Lytham, Lancs FY8 4NL
Conditions of Business
For further information on buying at Great Western Auctions, please read our Conditions of Business.