Privacy Policy & Cookies

This privacy policy sets out how Great Western Auctions uses and protects any information that you give Great Western Auctions when you use this website.

Great Western Auctions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified or conducting business with us or when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Great Western Auctions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

WHAT WE COLLECT

We may collect the following information:

  • Name and contact details (including email address, postal address, telephone numbers)
  • Bank account details for the purposes of payment to vendors
  • Payment card details / Bank transfer receipt (these are not stored on our system)
  • Details of past transactions
  • Information from other sources such as referrals or a person who bids on your behalf,  collects/consigns your property or third party shippers

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Non-marketing information such as pre and post auction sales notifications and invoices prior to payment, by email or post
  • Emails advising of upcoming auctions/events and invitations to consign goods
  • We may use the information to improve our products and services.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

CCTV is in operation on our premises to ensure the security of our customers, staff and property. Please be aware that these images may be stored digitally. Further information can be obtained by contacting Luke Manning c/o Great Western Auctions

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We use a third party product “Google Analytics”, a web analytics service provided by Google, Inc. (“Google”), to help us analyse how our site is used. The information collected is anonymous and is statistical data about users’ browsing actions and patterns. It is used to generate site web statistics and inform improvements to the website. In using Google Analytics, information about your use of our site, including your IP address, operating system and browser type may be transmitted to, and stored by, Google. This information will be subject to Google’s Privacy Policy. See Google’s Privacy Policy

 

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Great Western Auctions utilise a third party service www.the-saleroom.com for online bidding. If you wish to use this service please refer to their privacy policy at https://www.the-saleroom.com/en-gb/about-us/legal/privacy-policy

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights ;

Except as provided in this privacy policy, we will not provide your information to third parties.

CONTROLLING YOUR PERSONAL INFORMATION

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@greatwesternauctions.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you are a resident of the EU, you have the legal right to make a “subject access request”. If you exercise this right and we process personal data about you we are required to provide you with a description and copy of that personal data, and tell you why we are processing it

As well as your subject access right, you may have a legal right to have your personal data corrected or erased, to object to its processing, or have its processing restricted.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly amend or delete any information found to be incorrect.

If you would like a copy of the information held on you please write to

Great Western Auctions
1291 Dumbarton Road
Whiteinch
Glasgow
G14 9UY